Working with Technology
Parents' helpdesk
SCCDSB is committed to assisting our student families in their learning at home journey. We expect parents to ask for help using Chromebooks, logging in or connecting to home internet. To support you, our Helpdesk is available by sending us a form detailing your request at http://helpdesk.st-clair.net/.
Staff will only communicate digitally with students through Board issued email or Board approved applications (e.g. Google Classroom, Edsby, school email, D2L Brightspace).
Getting started with technology doesn't have to be a struggle, and you don't have to work through this alone. Please reach out to the classroom teacher by email if you have any questions about how they will be communicating with your child. Your teacher might direct you to the Board's Helpdesk to assist you with access to applications or hardware questions.
Your child's teacher will choose the digital tools that work best for their classroom. Depending upon age and readiness one or more tools may be used. The more common digital tools are listed below. Please contact the classroom teacher if you have any questions.
Google Meet
Google Classroom
Many teachers use Google Classroom to simplify home/school communication. You can use it by going to https://classroom.google.com/, or by downloading the app (iOS, Android) onto your mobile device.
Edsby
Some teachers have been using Edsby to stay in touch with you and your children. Watch for messages in your email, or set up notifications using the instructions below.
Parents and guardians of elementary students should have received an invitation into Edsby from their child's school earlier this school year. If you accepted the invitation, go to the Edsby log in page and sign in using your email address and the password you created.
Brightspace by Desire2Learn
Brightspace is Ontario's Virtual Learning Environment. A comprehensive and flexible tool, Brightspace is powerful enough to run our fully online courses but can be customized to suit any grade.
Students can log into Brightspace by going to http://sccdsb.elearningontario.ca/ and using their full email address (e.g. john.doe123@sccdsb.net) and their usual network password.
Your child's teacher may communicate directly with your family through email. You may want to check your email Spam filter to make sure that these messages are getting through.
Staying Safe
resources-for-families-and-educators-staying-home-during-covid-en.pdftipsheet_parental_controls_0.pdfExternal Website Disclaimer
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